Job Description: Siemens Voice Inbound Process (Pilot Batch)
About the Role:
We are seeking highly motivated and skilled individuals to join our Siemens Voice Inbound process. As a part of our pilot batch, you will play a crucial role in providing exceptional customer support to Siemens clients worldwide.
Key Responsibilities:
Handle inbound calls from Siemens customers
Provide timely and accurate solutions to customer inquiries
Troubleshoot technical issues and guide customers through resolution processes
Document customer interactions and update relevant systems
Adhere to strict quality standards and SLAs
Work effectively in a fast-paced, dynamic environment
Required Qualifications:
Graduate degree
Minimum 1 year of experience in an international BPO environment
Excellent verbal and written communication skills in English
Strong problem-solving and analytical abilities
Ability to multitask and prioritize tasks effectively
Proficiency in computer skills, including MS Office
What We Offer:
Competitive salary package up to 36 CTC
24/7 shifts with rotational offs
Free cab facility for odd hours
Opportunity to work with a global technology leader
Career growth and development opportunities
To Apply:
If you meet the above criteria and are eager to join our dynamic team, please apply immediately.
Note:
Immediate joining is required.
The selection process includes HR and Versant assessments.
Experience
1 - 2 Years
No. of Openings
10
Education
B.A, Diploma, Secondary School
Role
Tele Caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
1 - 2 Years
10 Openings
3.0 - 3.3 Lac/Yr
Telephonic interview
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