Tele Caller (1-2 Years)

Himanta Job Consultancy

Job Description: Siemens Voice Inbound Process (Pilot Batch)

About the Role:

We are seeking highly motivated and skilled individuals to join our Siemens Voice Inbound process. As a part of our pilot batch, you will play a crucial role in providing exceptional customer support to Siemens clients worldwide.

Key Responsibilities:

Handle inbound calls from Siemens customers

Provide timely and accurate solutions to customer inquiries

Troubleshoot technical issues and guide customers through resolution processes

Document customer interactions and update relevant systems

Adhere to strict quality standards and SLAs

Work effectively in a fast-paced, dynamic environment

Required Qualifications:

Graduate degree

Minimum 1 year of experience in an international BPO environment

Excellent verbal and written communication skills in English

Strong problem-solving and analytical abilities

Ability to multitask and prioritize tasks effectively

Proficiency in computer skills, including MS Office

What We Offer:

Competitive salary package up to 36 CTC

24/7 shifts with rotational offs

Free cab facility for odd hours

Opportunity to work with a global technology leader

Career growth and development opportunities

To Apply:

If you meet the above criteria and are eager to join our dynamic team, please apply immediately.

Note:

Immediate joining is required.

The selection process includes HR and Versant assessments.

• Experience

  1 - 2 Years

• No. of Openings

  10

• Education

  B.A, Diploma, Secondary School

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office