We are looking for a proactive and attentive Customer Support Executive to join our team. This is a remote position that requires excellent communication skills, a strong understanding of customer needs, and the ability to manage customer queries efficiently.
**Responsibilities:**
- Handle inbound and outbound calls to assist customers with their queries.
- Provide accurate information about services and resolve customer issues promptly.
- Demonstrate active listening and understanding to address customer concerns effectively.
- Maintain clear and professional communication with customers at all times.
- Update and manage customer records in the system accurately.
- Work collaboratively with other team members to ensure customer satisfaction.
- Remain available for calls during assigned working hours and ensure timely follow-ups.
**Requirements:**
- Excellent verbal and written communication skills in [insert preferred languages].
- Ability to understand and address customer needs effectively.
- Strong problem-solving and multitasking skills.
- A quiet, distraction-free workspace with a stable internet connection.
- Prior experience in customer service or telecalling is preferred but not mandatory.
- A positive attitude and a customer-first mindset.
**Benefits:**
- Flexible remote work environment.
- Opportunities for professional growth and development.
- Competitive pay structure.
Join our team and be part of a company that values customer satisfaction and employee well-being!
0 - 1 Years
30 Openings
1.0-3.0 Lac/Yr
Online interview
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