Tele Caller

Eternal Life Ayurveda

Job Title: Tele caller with Ayurvedic Knowledge

Location: 2nd Floor, F Block, 1/1, Pocket F, Okhla Phase I, Okhla Industrial Estate, New Delhi, Delhi

Type: Full-Time

Salary: 8000 to 10,000

About Us: At Eternal Life Ayurveda, we are dedicated to promoting holistic wellness through the principles of Ayurveda. Our team is committed to providing personalized care and guidance to our patients. We are looking for a knowledgeable and enthusiastic Tele caller to join our team, who will play a crucial role in connecting with patients, addressing their inquiries, and facilitating their journey towards better health.

Job Description:

We are seeking a Tele caller with a solid understanding of Ayurvedic principles to manage patient calls effectively. The ideal candidate will have experience in handling patient queries, scheduling appointments, and providing informative guidance on Ayurvedic treatments and products.

Key Responsibilities:

Patient Communication:

o Handle inbound and outbound calls to patients with professionalism and empathy.

o Provide accurate information about Ayurvedic treatments, products, and services.

o Address patient queries and concerns regarding their health and treatment plans.

o Schedule and confirm patient appointments and follow up on missed or rescheduled appointments.

Knowledge Application:

o Utilize your knowledge of Ayurveda to provide relevant advice and support to patients.

o Explain Ayurvedic concepts and treatments in a clear and understandable manner.

o Assist patients in selecting appropriate Ayurvedic products and services based on their needs.

Record Keeping:

o Maintain accurate and confidential patient records and call logs.

o Update patient information and ensure all data is correctly entered into the system.

Customer Service:

o Deliver exceptional customer service by being responsive, attentive, and courteous.

o Handle patient feedback and concerns professionally and escalate issues when necessary.

Collaboration:

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  Higher Secondary, Secondary School

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  F Block, 1/1, Pocket F,