Urgent Opening For Tele-caller

Embhas Venture

We are looking for a dynamic and experienced individual to join our team as a Team Leader. The Team Leader will be responsible for supervising, managing, and motivating a team of employees to achieve individual and collective goals. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a proven track record of driving team performance and success.

Responsibilities:

Team Management: Lead, guide, and supervise a team of employees to ensure optimal performance and productivity.

Goal Setting: Collaborate with upper management to establish team goals and objectives aligned with organizational targets.

Performance Monitoring: Regularly monitor individual and team performance, providing constructive feedback and implementing corrective actions as needed.

Training and Development: Identify training needs within the team and coordinate training sessions to enhance skills and knowledge.

Motivation: Inspire and motivate team members to achieve their best potential, fostering a positive and collaborative work environment.

Communication: Facilitate clear and effective communication within the team and between different departments.

Problem Solving: Address and resolve issues within the team, escalating to higher management when necessary.

Quality Assurance: Ensure that team members adhere to quality standards and follow established processes and procedures.

Performance Reviews: Conduct regular performance reviews and assessments, recognizing achievements and addressing areas for improvement.

Conflict Resolution: Mediate conflicts and facilitate resolution among team members, promoting a harmonious work atmosphere.

Project Management: Oversee the planning and execution of projects, ensuring deadlines are met and deliverables are of high quality.

Reporting: Provide regular reports on team performance, key metrics, and project status to upper management.

Continuous Improvement: Identify opportunities for process improvement

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office