Tele-caller (Only Females)

capgemini

Communication Skills:

Clear and articulate communication in both Hindi and any other relevant languages.

Ability to convey information persuasively and handle objections effectively.

Customer Focus:

Strong customer-centric approach with an emphasis on providing excellent service.

Empathy and active listening skills to understand and address customer needs.

Resilience:

Ability to handle rejection positively and maintain motivation.

Resilience in the face of challenges and the ability to bounce back from setbacks.

Adaptability:

Flexibility to adapt to different customer personalities and preferences.

Willingness to adjust communication style based on feedback.

Team Player:

Collaboration and team-oriented mindset to work effectively with colleagues.

Willingness to share insights and best practices with the team.

Target-Driven:

Results-oriented mindset with a focus on achieving and exceeding sales targets.

Proven track record of meeting or exceeding quotas.

Time Management:

Effective time management skills to maximize call productivity.

Ability to prioritize tasks and manage workload efficiently.

Professionalism:

Maintaining a high level of professionalism in all interactions.

Adherence to company policies, ethical standards, and legal requirements.

Tech-Savvy:

Comfortable using CRM systems and other relevant sales tools.

Basic computer skills for data entry and record-keeping.

Language Proficiency:

Fluency in Hindi and any other languages relevant to your target customer base.

Ability to switch between languages based on customer preferences.

Positive Attitude:

Positive and enthusiastic demeanor to create a favorable impression on customers.

Ability to maintain a positive attitude even in challenging situations.

Continuous Learner:

Willingness to undergo training and continuously learn about products/services.

Openness to feedback and a proactive approach to personal and professional development.

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  Higher Secondary, Secondary School, B.B.A, B.Ed, BDS, BAMS, MD/Medicine Doctor, Post Graduate Diploma, M.B.A/PGDM, M.Ed

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home