Job Description: Telecaller
Key Responsibilities:
1. Conduct Outbound Calls: Initiate outbound calls to prospective customers based on provided leads or databases. The goal is to introduce the company's products or services and generate interest.
2. Identify Sales Opportunities: Engage in meaningful conversations with prospects to understand their needs, preferences, and challenges. Identify potential sales opportunities and present solutions accordingly.
3. Pitch Products or Services: Effectively communicate the features, benefits, and unique selling points of the products or services offered by the company. Tailor pitches to match the needs and interests of each prospect.
4. Handle Objections: Address any concerns or objections raised by prospects in a professional and persuasive manner. Use active listening skills to understand their perspective and provide appropriate responses.
5. Close Sales: Utilize persuasive selling techniques to encourage prospects to make a purchase or commit to the desired action, such as scheduling a product demonstration or signing up for a service.
6. Achieve Sales Targets: Work towards achieving weekly, monthly, or quarterly sales targets set by the company. Take proactive measures to meet and exceed sales goals.
7. Maintain Records: Keep accurate records of all interactions with prospects, including details of conversations, follow-up actions, and outcomes. Update the CRM system or sales database with relevant information.
8. Follow-Up: Conduct timely follow-up calls with prospects who have shown interest but have not yet made a purchase. Nurture leads through the sales pipeline to ensure maximum conversion.
9. Provide Excellent Customer Service: Ensure a positive customer experience by addressing inquiries, resolving issues, and providing assistance as needed. Build rapport and trust with prospects to encourage repeat business.
10. Stay Updated: Stay informed about the company's products, services, pricing, promotions,
1 - 2 Years
2 Openings
1.3 - 1.5 Lac/Yr
Face-to-Face interview
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