Hiring For Telecaller

Allen Career Institute Pvt Ltd

**Job Description: Samvad Executive (Telecommunication Department)**

**Location:** Pune, Maharashtra

**Qualification:** Graduate, with excellent verbal communication skills in Hindi, English, and Marathi. Basic computer knowledge, including MS Office and data entry management, is required.

**Key Responsibilities:**

**Customer Communication:**

- Inform and educate customers about the courses.

- Provide accurate and comprehensive product information, ensuring a positive customer experience.

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**Call Management:**

- Handle both inbound and outbound customer calls in a timely and professional manner.

- Engage with customers to understand their needs and provide solutions accordingly.

**Issue Resolution:**

- Address customer queries and resolve any questions or concerns.

- Escalate complex issues to the appropriate department, ensuring quick and effective resolution.

**Key Skills Required:**

- Strong verbal communication skills in Hindi, English, and Marathi.

- Basic computer literacy in MS Office and data entry management.

- Excellent time management and problem-solving skills.

- Confidence and ability to manage customer relationships effectively.

**Job Type:** Full-time

• Experience

  1 - 5 Years

• No. of Openings

  4

• Education

  B.A, B.B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.Tech, Professional Degree

• Role

  Tele Caller

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Allen Career Institute Pvt Ltd, Swargate, Pune