Hiring For Telecaller

  • icon job experience 1 - 5 Years
  • icon job opening 4 Openings
  • icon salary 2.3-3.5 Lac/Yr
  • icon job location Pune
  • icon job posting Posted 6 days ago
  • Face-to-Face interview Face-to-Face interview

Job Description

**Job Description: Samvad Executive (Telecommunication Department)**

**Location:** Pune, Maharashtra

**Qualification:** Graduate, with excellent verbal communication skills in Hindi, English, and Marathi. Basic computer knowledge, including MS Office and data entry management, is required.

**Key Responsibilities:**

**Customer Communication:**

- Inform and educate customers about the courses.

- Provide accurate and comprehensive product information, ensuring a positive customer experience.

-

**Call Management:**

- Handle both inbound and outbound customer calls in a timely and professional manner.

- Engage with customers to understand their needs and provide solutions accordingly.

**Issue Resolution:**

- Address customer queries and resolve any questions or concerns.

- Escalate complex issues to the appropriate department, ensuring quick and effective resolution.

**Key Skills Required:**

- Strong verbal communication skills in Hindi, English, and Marathi.

- Basic computer literacy in MS Office and data entry management.

- Excellent time management and problem-solving skills.

- Confidence and ability to manage customer relationships effectively.

**Job Type:** Full-time
  • Experience

    1 - 5 Years

  • No. of Openings

    4

  • Education

    Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, B.Tech

  • Role

    Tele Caller

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Allen Career Institute Pvt Ltd, Swargate, Pune

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