Tele Caller (Female Candidates Preferred)

Agroxia Biogenetic

We are seeking a dedicated Telecaller to join our team and assist us in improving our customer service and sales.

The Telecallers responsibilities include answering incoming calls, making outgoing calls to prospective customers, and documenting customer inquiries.

Our ideal candidate is an excellent communicator, able to handle calls promptly and professionally.

They should be comfortable presenting products over the phone and dealing with customer objections.

Ultimately, a successful Telecaller should be able to convert potential leads into customers, and contribute to achieving the teams sales targets.

Responsibilities

Answering incoming calls and responding to customer inquiries.

Making outbound calls to potential customers to share information about our products and services.

Documenting conversations with customers for future reference.

Identifying and escalating issues to supervisors when necessary.

Following script provided by the company for all calls.

Meeting or exceeding sales targets.

Providing feedback on customer reactions and concerns to the management team.

Maintaining a high degree of product knowledge to answer customer queries accurately.

Qualifications

Previous experience in a customer service or telecaller role is preferred.

Excellent communication and interpersonal skills.

Ability to handle rejection and continue with a positive attitude.

Knowledge of sales principles and methods.

Proficiency in relevant computer applications and call center systems.

High school diploma or equivalent.

Knowledge of a second language is a plus.

Benefits

Health insurance

Dental insurance

Paid time off

Retirement plan

Training and development opportunities

Additional Information

Job Title: Telecaller

Reporting Structure: Reports to the Customer Service Manager or Call Center Supervisor.

Salary: Salary is based upon candidate experience and qualifications, as well as market

• Experience

  0 - 6 Years

• No. of Openings

  1

• Education

  Higher Secondary, Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com, B.Tech, Any Bachelor Degree, Post Graduate Diploma

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  chhatral