Debt collectors work to recover debts by contacting and tracking debtors, and negotiating payment plans. Their responsibilities include:
Identifying debtors: Identifying customers with outstanding debts
Contacting debtors: Writing letters and making phone calls to debtors
Negotiating payment plans: Explaining payment options and negotiating payment terms
Handling customer inquiries: Answering questions and complaints from customers
Investigating discrepancies: Resolving discrepancies in payments or accounts
Keeping records: Keeping track of assigned accounts and all communications and repayments
Escalating cases: Identifying vulnerable or non-compliant customers and escalating their cases to support or insolvency teams
Servicing court orders: In some cases, debt collectors may need to service court orders to recover outstanding payments
Complying with regulations: Debt collectors must comply with debt-related legal regulations
Experience
0 - 2 Years
No. of Openings
20
Education
Higher Secondary, Secondary School
Role
Tele-caller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
SHOP NO-1/6, 3RD FLOOR, KHASRA NO-412/74, VILLAGE DHAKA, NEW DELHI-110009