• Support for process and equipment documentation as well as operations documentation.
• Support all activities surrounding the creation, editing and formatting for other documentation as determined by client, including, but not limited to documentation supporting local products and process development operations.
• Provide change management and documentation management required for documentation as determined by the project lifecycle.
• Develop a thorough understanding of key client business systems (. Document vaulting, change management, templates) and use the effectively to deliver necessary documentation to customers.
• Obtain, synthesize, and incorporate information into schedules, timelines, and action plans to ensure document delivery that meets client needs.
• Adhere to established documentation conventions such as the style sheets, style guides, client style conventions, etc. as mutually defined.
• Communicate project status to client management.
• Remain flexible to meet SME requests that come in for support during the off-shift.
• SEO, Web content writing, Social media posting, blog writing, Ability to work independently and knowledge of digital marketing tactics
• Familiarity with keyword placement and other SEO best practices