Key Responsibilities:
• Provide on-site and remote technical support for projection mapping shows and installations.
• Troubleshoot and resolve technical issues related to projectors, servers, media players, and other related equipment.
• Collaborate with the production team to set up, test, and calibrate projection systems for live events.
• Assist in the design and implementation of projection mapping solutions for various venues and events.
• Conduct regular maintenance and updates on projection equipment and software.
• Document technical procedures and create user manuals for internal and client use.
• Provide training and support to clients and team members on the use of projection systems.
• Stay updated with the latest trends and technologies in projection mapping and AV solutions.
Qualifications:
• Proven experience in technical support, preferably within the AV or projection mapping industry.
• Strong knowledge of projection systems, media servers, and related
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends, as required by event schedules.
• Relevant certifications in AV technology or projection mapping (preferred but not mandatory).