Technical Support

Tecdale Group

TECHNICAL/CUSTOMER SUPPORT

JOB DESCRIPTION

Looking for a self driven Male and female individual, with exceptional communication skills, The candidate will be required to attend international calls and emails mainly for our and Canada customers.

ROLES AND RESPONSIBILITIES:

Identifying hardware & software solutions.

Providing timely & accurate customer feedback.

Handling inbound calls of US & CANADA based customer to resolve their technical queries.

QUALIFICATION AND SKILLS :

Excellent written and verbal communication Skills.

Basic computer knowledge (Both hardware and software).

Medium proficiency in Google sheets and MS office.

PREFERRED CANDIDATES :

* Experience : 1-5 YEARS

* Excellent Communication skill.

* Willingness to work in night shifts.

* Salary : -

Note: Cabs not been provided

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Diploma, Advanced/Higher Diploma, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.E

• Role

  Technical support

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office