Technical Support Executive

ZM Technologies

Job description

Complete support for desktop, laptop and printer hardware and software issues

- Handle daily technical support activities on desktop, laptop and printer.

- Setup desktop computers and peripherals and test network connections.

- Install and test desktop software applications and internet browsers.

- Test computers to ensure proper functioning of computer systems.

- Extend computer support for systems’ software and hardware.

- Setup computers and install software for various applications and programs.

- Interact with staff on desktop problems and their resolution.

- Ensure network security and connectivity

- Monitor network performance and test for weaknesses

- Set up user accounts, permissions and passwords

- Resolve problems reported by end user

- Monitor network policies and procedures

- Co-ordinate the deployment of managed hardware devices with customers and internal stakeholders.

- Setting up outlook accounts through exchange

- Understanding of LAN booting

Requirements

Minimum 1 years of experience in desktop and printer support

Communication both written and verbal.(average)

Location: Baner

Male candidates only

any degree/diploma/undergraduate

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  B.Com, Diploma, Any Bachelor Degree, Professional Degree

• Role

  Technical Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office