Voice/Technical Support

TechnocruitX Universal Services Pvt Ltd

Answering customer queries and listen to their problems

Troubleshooting customers related problems- Remote support and online support

Identifying root cause of the problems and taking corrective and preventive steps.

Product demonstration to customers

Generating problems reports, logging issues, escalation of critical issues

Required Skills

Good reasoning and analytical skills

Outstanding communication skills

Computer proficiency

Good listening skills

Good typing skills

English proficiency

Excellent verbal and written communication

• Experience

  0 - 2 Years

• No. of Openings

  50

• Education

  Any Bachelor Degree

• Role

  Technical support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office