Voice/Technical Support

TechnocruitX Universal Services Pvt Ltd

0 - 2 Years
50 Openings
2.5 - 3.3 Lac/Yr
Face-to-Face interview
Jaipur

Key Skills

Technical Support Executive Voice Process Technical Support Networking

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Job Description

Answering customer queries and listen to their problems

Troubleshooting customers related problems- Remote support and online support

Identifying root cause of the problems and taking corrective and preventive steps.

Product demonstration to customers

Generating problems reports, logging issues, escalation of critical issues

Required Skills

Good reasoning and analytical skills

Outstanding communication skills

Computer proficiency

Good listening skills

Good typing skills

English proficiency

Excellent verbal and written communication