Technical Support Executive

  • icon job experience 1 - 2 Years
  • icon job opening 5 Openings
  • icon salary 1.3-1.8 Lac/Yr
  • icon job location Chennai
  • Face-to-Face interview Face-to-Face interview

Job Description

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Configuring and Troubleshooting of Network printers and Scanners LAN issues

Ask customers targeted questions to quickly understand the root of the problem

Track computer system issues through to resolution, within agreed time limits

Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue

Provide prompt and accurate feedback to customers

Ensure all issues are properly logged

Follow up with clients to ensure their IT systems are fully functional after troubleshooting

Prepare accurate and timely reports

Document technical knowledge in the form of notes and manuals

Maintain jovial relationships with clients
  • Experience

    1 - 2 Years

  • No. of Openings

    5

  • Education

    Any Bachelor Degree

  • Role

    Technical Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Cube45 eCommerce Service Pvt.Ltd

Cube45 Journey As A Digital Marketing Service Provider



A milestone embarked, with the foresight to lead the digital marketing arena by inducting technology and intelligence. Forging the journey with passion, purpose and practice, we have evolved into a new dimension by setting exceptional standards in the Digital Marketing and Services industry. Our unified journey towards creating a milestone is intensified with our uniqueness in every step.
Read More...
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