Technical Support Executive

CodeMarks

Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as

well as great customer service skills, these professionals address issues, provide technical support and

offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

*Answers inquiries by clarifying desired information; researching, locating, and providing information

*Determines requirements by working with customers

*Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

*Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

***Candidate Requirements***

Minimum qualification - 12th Pass (Graduates also can apply)

-Willing to work in Rotational shifts

-5 days work/2 rotational weekly offs

-Transport facility provided

-Must be ready to Join Immediately!!!

-5 Days working, 2 Days split off weekly

-Good communication

-Good Analytical Skills

Work Location: Gold Hill Square, 6th floor, Hosur main road, Bommanahalli, Bangalore 560 076

Salary : 300,000INR to 380,000INR per annum

***To apply for a job with us, DM us on with the following details***

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Thank you and #WorkSmart!

• Experience0 - 5 Years
• No. of Openings30
• EducationHigher Secondary
• RoleTechnical Support Executive
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office