Graduate with minimum 5 years of experience in configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and popular Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Job Code 220808ITEU05SP
Tower End User Computing
Designation Technical Support Engineer Specialist (EUC - Desktop)
Reports To Engineering Manager EUC / General Manager
Category Hardware Installation & Maintenance
Industry Type IT Services and Consulting
Functional Area Engineering Hardware and Network
Employment Type Full time
Role Category Hardware
Job Details Description
Minimum Qualification Graduate and above
Experience Minimum of 5 years of proven work experience supporting Windows OR Popular desktop/server operating systems
Commitment 1 Year minimum
Notice Period Immediate joiners preferred, 1 month notice period
Certification / Training Candidates trained at relevant technologies will be preferred.
Job Location Shahjahanpur, Client Location.
Language English and Hindi
Experience in Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and other Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of Networking, AD, DNS, DHCP VPN, DNS, DHCP, TCP/IP and GPO.
Knowledge of Outlook / Office365 / Onedrive configuration.
Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
Excellent listening skills.