Technical Support Enginner - Desktop

eNeoteric Consultancy Services Pvt Ltd

Graduate with minimum 5 years of experience in configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and popular Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

Job Code 220808ITEU05SP

Tower End User Computing

Designation Technical Support Engineer – Specialist (EUC - Desktop)

Reports To Engineering Manager – EUC / General Manager

Category Hardware Installation & Maintenance

Industry Type IT Services and Consulting

Functional Area Engineering – Hardware and Network

Employment Type Full time

Role Category Hardware

Job Details Description

Minimum Qualification Graduate and above

Experience Minimum of 5 years of proven work experience supporting Windows OR Popular desktop/server operating systems

Commitment 1 Year minimum

Notice Period Immediate joiners preferred, 1 month notice period

Certification / Training Candidates trained at relevant technologies will be preferred.

Job Location Shahjahanpur, Client Location.

Language English and Hindi

Experience in Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and other Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.

Knowledge of Networking, AD, DNS, DHCP VPN, DNS, DHCP, TCP/IP and GPO.

Knowledge of Outlook / Office365 / Onedrive configuration.

Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.

Excellent listening skills.

• Experience

  5 - 10 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Technical Support Enginner

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office