L1 Technical Support Engineer

Mantra Softech India Pvt Ltd

Identifying hardware and software solutions.

Troubleshooting technical issues.

Diagnosing and repairing faults.

Resolving network issues.

Installing and configuring hardware and software.

Speaking to customers to quickly get to the root of their problem.

Providing timely and accurate customer feedback.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

Replacing or repairing the necessary parts.

Supporting the roll-out applications.

Providing support in the forum.

Managing multiple cases at one time.

Testing and evaluating new technologies.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  Higher Secondary, Secondary School, Any Bachelor Degree

• Role

  Technical Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office