Graduate with minimum 5 years of experience in Network Domain mainly (Network LAN infrastructure including CCTV Servers and Cameras) Systems (PCs, Servers Hardware and OS Platform Infrastructure excluding Application infrastructure) Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance.
Job Details
Job Code
220808ITNW05SP
Tower
Network Services
Designation
Technical Support Engineer Specialist (Network)
Reports To
Engineering Manager Network / General Manager
Category
Hardware Installation & Maintenance
Industry Type
IT Services and Consulting
Functional Area
Engineering Hardware and Network
Employment Type
Full time
Role Category
Hardware
Job Description
- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
- Prior experience working in an ITIL environment
- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
- ACL, Security, NAT, QoS, WAN, Cloud, Automation
- IP Routing & Switching ., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
- Wireless LAN technologies
- Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
- Excellent listening skills.
- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
- A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
- Taking ownership of issues through to resolution on all appropriate requests.