Technical Support Engineer

Talent Zone Consultant

Must Knowledge of Design of Module Mounting Structure.

calculation of Bom

must have Autocad Knowledge.

develops Internal Training Plans and Documentation for New and Existing Team Support Network Members

provides Technical Support and Guidance for Escalated Issues to the Tsr Team

must have Knowledge of Solar Industries Especially in Mms.

he Must Visit of the Site for the Survey. Installation Training

support to Purchase and Production

knowledge of Al Extrusion Roll Forming Injection Molding, Roll Forming Will Add Advantage

promote and Expand the Fronius Service Reputation in the Pv Market

participates in Trade Shows and Exhibits Providing Technical Guidance and Support as Needed

supports with Information Regarding Product Modifications and Future Product Development

providing Product Presentations and Training to Customers

support Customers with System Design Questions and Service Calls

providing E-mail and Telephone Support for Escalated Inquiries and Problems

providing Customer Information to Internal Databases Sp, Crm, Baan

must have Knowledge of Solar Photovoltaic Technology And/or Industry

three or More Years of Supervisory Experience

one or More Years in a Customer Service Role

Acquire Basic Computer Networking Knowledge

strong Technical Background and Knowledge of Module Mounting Structure.

ability to Multi-task and Effectively Problem-solve

proficient in Microsoft Word, Excel, Powerpoint and Outlook

proficient in the Use of Erp and Crm Software

proficient in Use of Computer Internet for Research, Education and Professional Development

excellent Telephone Etiquette Skills

work Independently or with Supervision and Achieve Established Goals and Objectives

excellent Written, Verbal, Presentation, Negotiation and Public Speaking Skills

excellent Time Management and Organization Skills

excellent Diagnostic and Analytical Skills and Ability to Problem-solve By Telephone.

• Experience

  5 - 10 Years

• No. of Openings

  1

• Education

  Professional Degree

• Role

  Technical Support Engineer

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office