Technical Support Engineer

www.concentrix.com

We are hiring for Technical support ( Networking ) at Concentrix Chennai !

Spot offers for immediate joiners !!!!!!!!!!!!!!!!!!

TOTAL Openings 60

Location: Chennai (kovilambakkam)

Interviews From : Mon to Friday (10 am to 6pm)

Time : to 5pm (Walk In only if you have relevant Experience)

Perks and Benefits :

3 L to L (Inclusive of PF)

· + Relocation allowance applicable as per T&C*

· + Free Cab Facility or transport allowance

· + Medical Benefits ..

Qualification: Graduates / Undergraduates or Diploma Holders ( Arrears/Backlogs can be considered)

Technical Requirement: ( Key skills Required )

· Strong NETWORKING knowledge (VAN ;LAN; Topologies ; IP address Public And Private)

· DNS & Examples; DHCP;APIPA; Network sharing ; DORA process; OSI layers

· Knowledge on Basic networking commands; Different types of cables.

· Different between modem, router, switches, HUBS ; Port forwarding; MAC Address; NIC;WIFI GHZ 5 GHZ ; Beamforming technology; NAT and uses

Roles and Responsibilities :

· Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated

· Work Shifts/ Hours: Rotational shift ( flexible with both Day & night shifts)

Desired Candidate Profile :

· Ability to work well under pressure with high attention to detail

· Excellent English communication ( Both Oral & Written) and interpersonal skills

· Ability to work in a team or as a single contributor

· Adaptability / Flexibility on shifts, Ownership and initiative

· Being Active & Energetic

Interview Process: (Mode of interview Telephonic interview )

· HR Round

· Communication round

· Technical assessments

· Operation Round

VENUE : Concentrix Technologies Fortune Towers Plot No. 152, 5th Floor 200Ft. Radial Road Kovilambakkam Chennai 600 117

Disclaimer: Neither Concentrix Technologies (India) Private Limited nor any

• Experience1 - 4 Years
• No. of Openings10
• EducationAny Bachelor Degree, B.C.A, B.Sc, B.E, M.C.A, M.Tech
• RoleTechnical Support Engineer
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• Gender[ Male / Female ]
• Job CountryIndia
• Job TypeWork from Office