Technical Support Engineer

PDAC Microsystems Pvt Ltd

• Installation/ Commissioning / Service Support for all our products.

• Responding to and resolving Customer Complaints.

• Ensuring service deliverables in the service territory.

• Monitor and improve Customer Satisfaction and Customer Retention.

• Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

• To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  B.E, Diploma

• Role

  Technical Support Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office