Technical Support Engineer

  • icon job experience 0 - 2 Years
  • icon job opening 1 Openings
  • icon salary Not Disclosed
  • icon job location Bangalore
  • Face-to-Face interview Face-to-Face interview

Job Description

Responsibilities:

1. Research and identify solutions to software and hardware issues.

2. Diagnose and troubleshoot technical issues, including account setup and network configuration.

3. Ask customers targeted questions to quickly understand the root of the problem.

4. Track computer system issues through to resolution, within agreed time limits.

5. Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue.

6. Properly escalate unresolved issues to appropriate internal teams (., software developers).

7. Provide prompt and accurate feedback to customers.

8. Refer to internal database or external resources to provide accurate tech solutions.

9. Ensure all issues are properly logged.

10. Prioritize and manage several open issues at one time.

11. Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

12. Prepare accurate and timely reports.

13. Document technical knowledge in the form of notes and manuals.

14. Maintain jovial relationships with clients.

15. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Suitable & interested!! Kindly drop your CV mentioning the position Technical support Engineer in the subject line on
  • Experience

    0 - 2 Years

  • No. of Openings

    1

  • Education

    Diploma, Advanced/Higher Diploma, Any Bachelor Degree

  • Role

    Technical Support Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Hiring For Technical Support Engineer

Lambiga Resource Management Pvt Ltd

  • Experience 0 - 4 yrs
NetworkingLinuxHardware NetworkingNetwork SecurityDesktop Support

Opening For Technical Support

Startologic Technologies

  • Location Bangalore
  • Experience 0 - 2 yrs
  • Salary 2.5 Lac/Yr
Technical SupportSoftware Support

Walk-in For Field Engineer

Jetking Technologies

  • Experience 1 - 4 yrs
  • Salary 2.0 Lac/Yr
Hardware & Network EngineerTechnical Support EngineerRepair TechnicianField WorkerLaptop SupportChip Level Repairing

Technical Support Engineer - Bangalore

PICSYS CCTV Surveillance System

  • Location Bangalore
  • Experience 2 - 8 yrs
  • Salary 3.5 Lac/Yr
SwitchingHardware NetworkingNetwork SecurityDesktop Support

IT Service Desk Analyst - Bangalore

Reva HR Consultancy Pvt Ltd

  • Location Bangalore
  • Experience 1 - 7 yrs
TroubleshootingInternational Voice ProcessIT Helpdesk EngineerTechnical HelpdeskIT Service DeskActive Directory SupportMicrosoft ExchangeWindows ServerL1 Technical Support Engineer

Freshers Hiring Technical Support Engineers

Evision

  • Experience 0 - 1 yrs
  • Salary 3.8 Lac/Yr
Computer Network EngineerHardware & Network EngineerNetwork AdministratorNetwork AnalystAWSAzureSystem AnalystSystem AdministrationSystem Administrator

Looking For Technical Support Engineer

Nia IT solutions Chennai

  • Experience 0 - 1 yrs
  • Salary 4.0 Lac/Yr
OS InstallationDNSDHCPTechnical Support Engineer

Technical Support Voice

Advantiqs Technologies

  • Location Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.3 Lac/Yr
Communication SkillsTechnical SupportVoice Process

Technical Support Engineer

Evision

  • Experience 0 - 1 yrs
  • Salary 4.0 Lac/Yr
NetworkingLinuxDesktop SupportService DeskTechnical AnalysisTechnical Support

Capgemini Hiring Freshers- Trainee Engineer

Evision

  • Experience 0 - 1 yrs
  • Salary 4.5 Lac/Yr
Trainee EngineerEngineer TraineeTechnical Trainee EngineerTechnical Support EngineerSystem Analyst

Hiring Fresher Technical Support Engineer For Lenovo India.

Evision

  • Experience 0 - 1 yrs
  • Salary 3.5 Lac/Yr
Computer Network EngineerNetwork Security AdministratorSystem AnalystSystem Engineer Trainee

Hiring Fresher Trainee Engineer

Evision

  • Experience 0 - 1 yrs
  • Salary 4.3 Lac/Yr
System AnalystSystem AdministratorNetwork AdministratorNetwork AnalystNetwork Security AdministratorTechnical Support EngineerTrainee Engineer

IT Support Engineer

Pinnacle Infotech

  • Location Chamrajpet Bangalore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
NetworkingDesktop SupportIT HelpdeskIT Service DeskIT Infrastructure Support

Technical Support Engineer

Toolify Private Limited

  • Experience 2 - 4 yrs
  • Salary 10.0 Lac/Yr
NetworkingLinuxDesktop SupportService DeskTechnical AnalysisSoftware SupportSAASTechnical SupportIT Support TechnicianDocumentationWork From HomeWalk in

Technical Support Engineer

Quess Corp

  • Location Bangalore
  • Experience 0 - 6 yrs
NetworkingLinuxDesktop SupportService DeskTechnical AnalysisSoftware SupportBPO ExecutiveTechnical Support EngineerTroubleshooting SkillsTicketingOS InstallationActive Directory Support

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it