Technical Support Engineer

  • icon job experience 0 - 3 Years
  • icon job opening 6 Openings
  • icon salary 1.3-2.5 Lac/Yr
  • icon job location Ahmedabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Technical Support Engineering Technical Support

Job Description

Support Engineer is Responsible for Providing High Quality Technical Support to Install, Setup And

manage End to End Operations of Network. Should have Good Understanding of Networking Concepts

and Eager for Hands-on Experience Setting-up and Managing Networks and Related Tools.

responsibilities Includes

Understanding Network Architectures of Different Customers

Technical Support Need to Be Provided Over Phone, Email, Ticketing Solution, and Chat.

Taking Ownership of Technical Issues, and Working with Development Team to Resolve Issues

when Necessary.

Health Check and Monitoring of Production Environments (manual and Automated)

Participation in Providing Training to Customer On-site (pan-india and Globally)

Open to Work in Different Shifts

technical Skills

Minimum Qualification: Bachelors Degree in Computer Science or It Related Field or Studied Ccna

course in a Professional Institute.

Good Communications Skills.

Knowledge Configuring Different Network Devices like Switches, Routers Etc.

Good Logical Skills and Analytical Skills.

Knowledge of Different Access Protocols of Networks.

Great Customer Interaction and Understanding Customer Issue Thoroughly.

Windows Server Operating System.

IIS Management.
  • Experience

    0 - 3 Years

  • No. of Openings

    6

  • Role

    Technical Support Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Height 8 Technologies Pvt Ltd

Height8 is a contemporary organization tuned to the needs of the current world and committed to be your technology partner aiding smooth systems and efficient functioning. We are a technology enabler providing well-researched solutions to business through a thorough understanding of the business needs and environment. Drawn from the experiences and learnings of the market leaders and rooted in the best practices of the industry, we offer forward looking, user-friendly, highly competitive products and services tailored to the needs and requirements of small and medium scale industries operating in varying sectors across the globe.
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