Technical Support Engineer (Male)

LIVIA SPACES

�� Provide product presentations to potential Gallagher customers and security consultants.

�� Tender response and preparation.

�� System designs and integrated solutions.

�� System training for technicians, system administrators and operators.

�� On-site commissioning of systems.

�� On-site technical assistance upon request of the Gallagher technical support team.

�� On-Site migrations of our existing product base.

�� Site audits upon request of Gallagher product users.

�� Proactively ensure that dealers are kept technically competent.

�� Assisting Gallagher CPs with system design to maximize sales opportunities.

�� Presentations to potential Government and Corporate clients.

�� Site commissioning and sign off the systems.

�� Co-ordinate in consultation with the BDM��s the provision and implementation of appropriate technical support services that are consistent with Gallagher product strategy and regional initiatives.

�� Establish and maintain sound relationships with internal and external clients.

�� Provide input for preparation of the business plan and budget process.

�� Manage and co-ordinate the timely and effective resolution of call reports.

�� Identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  B.E

• Role

  Technical Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office