Technical Support /Customer Support Associate

CaddyCode Solutions Private Limited

Technical Support Associate /Customer Support Associate

• customer service inquiries

• Identifying and assessing customers needs to achieve satisfaction in chats & in emails

• Manage large amounts of incoming & outgoing calls

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

* Candidates from BPO industry who are willing to move to IT industry having relevant experience talking to international clients can also apply*

Interested candidates drop your profile

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Technical Support Associate

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office