Technical Support Analyst

  • icon job experience 0 - 3 Years
  • icon job opening 6 Openings
  • icon salary 2.3-4.0 Lac/Yr
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview

Job Description

JOB DESCRIPTION Technical Support

Educational Qualification: Bachelors / Masters, CCNA Certification Experience: Fresher / 1 Year

Job Location: Delhi (Posist Head Office)

About Posist Technologies:

Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in their digital transformation via its restaurant technology platform. It allows restaurant operators to automate operations, delight guests, grow revenues, and become prosperous. Posist powers 10,000+ restaurants in 50+ countries. Headquartered in New Delhi, Posist has a global presence spread across the US, UAE, Singapore, Thailand, UK, and Mexico.

Responsibilities:

Taking Client queries over Call / Email / Chat

Resolve the tickets via Call / Email / Chat/ Remote tools

Register Client queries in Ticketing Tool.

Follow-up with clients and with internal teams.

Resolve the issue within the SLA and Company guidelines.

Escalate the ticket to the respective team and follow-up.

Resolve the tickets related to Printers, Cash Drawer, networking and Posist product.

Sending updates to clients related to reported queries.

Working in Rotational Shifts.

Creating troubleshooting documents.

Skills Required:

Good Communicable skills.

Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)

Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and network)

Good Decision making skills

Multitasking

Willing to work Cross teams

Should be a Team player

Should have Knowledge of Remote Tools

Good Skills to adapt any Software tool.

Documentation Skills is an add on.
  • Experience

    0 - 3 Years

  • No. of Openings

    6

  • Education

    Any Bachelor Degree, B.Ed, B.Sc, B.E

  • Role

    Technical Support Analyst

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Microbiologist Jobs in Canada / Germany/Hongkong

Flight2sucess Immigration Llp

  • Experience 1 - 7 yrs
  • Salary 40.0 Lac/Yr
MicrobiologistMicrobiologyMicrobiology TechnicianTechnical AnalystLAB TechnicianWalk in

Teacher

Waes

  • Experience 1 - 7 yrs
  • Salary 1.3 Lac/Yr
Teaching StaffTechnical Analyst

Technical Researcher

Ascendency Pvt. Ltd.

  • Location Kolkata
  • Experience 0 - 1 yrs
  • Salary 1.5 Lac/Yr
Good Computer KnowledgeTechnical Researcher

Microbiologist Jobs in Canada / Germany/Dubai

Flight2sucess Immigration Llp

  • Experience 1 - 7 yrs
  • Salary 40.0 Lac/Yr
MicrobiologistMicrobiologyMicrobiology TechnicianTechnical AnalystLAB TechnicianWalk in

Industrial Sales (male)

Task Up Corporate Pvt. Ltd.

  • Location Indore
  • Experience 0 - 1 yrs
  • Salary 2.5 Lac/Yr
Communication SkillsProblem Solving ToolsTechnical Analyst

Hiring For Electrical Engineer

Yes HR Solutions

  • Location Delhi
  • Experience 1 - 3 yrs
  • Salary 3.0 Lac/Yr
Technical AnalystSales CoordinatorTender Analysis

Urgent Requirement For Technical Expert

NEW TECH MEDIA SOLUTION

  • Location Kottayam
  • Experience 2 - 3 yrs
  • Salary 2.0 Lac/Yr
Electrical Engineer

Opening For Technical Head

Glan Consultant Management

  • Location IMT Manesar
  • Experience 5 - 10 yrs
LeatherTechnical AnalystFactory Manager

Customer Development Executive

Karyarth Consultancy

  • Location Mumbai
  • Experience 0 - 4 yrs
  • Salary 6.5 Lac/Yr
Communication SkillsData AnalyticsMarket ResearcherEducation InstructorTechnical Expert

Plant Head 8-9lpa Bhor,Pune

Florican Enterprises Pvt Ltd

  • Location Bhor Pune
  • Experience 4 - 8 yrs
  • Salary 9.5 Lac/Yr
Technical AnalystProblem SolvingAutoCAD Engineer

Welder

Nano Green Power Plant

  • Location Jaipur
  • Experience 3 - 5 yrs
  • Salary 1.0 Lac/Yr
WelderTechnical Expert

Senior Service Manager

m Sui Machines Pvt Ltd

  • Location Delhi NCR
  • Experience 3 - 4 yrs
  • Salary 5.0 Lac/Yr
Technical AnalystService InchargeProblem ResolutionCommissioning SupervisorTeam ManagerCircuit BreakersPLC

Urgent Requirement For Business Analyst Lead

Barekhah Employment Solutions

  • Location Vikhroli Mumbai
  • Experience 10 - 15 yrs
  • Salary 30.0 Lac/Yr
Senior Business Analyst

Urgent Opening For Unity Game Developer

Jeyram Educational Trust

  • Experience 1 - 2 yrs
  • Salary 7.0 Lac/Yr
Computer InstructorTechnical AnalystProgramming LecturerGame Developement

Low Current Technician

SKB Consultancy Pvt Ltd

  • Location Saudi Arabia
  • Experience 2 - 6 yrs
  • Salary 10.0 Lac/Yr
TechnicianCurrency AnalystCurriculum DesignerTechnical AnalystWalk in

Technical Support Analyst jobs near by Locations

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it