1 Basic troubleshooting, installation, maintenance and repair on designated equipment.
2 Completing Preventative Maintenance and field modifications.
3 Ordering and managing repair parts cycle times.
4 Provide high level technical support to external customers at their location
5 Provide on-site training to the customers
6 Develop Service technical documentation
7 Create and maintain service information in the company database
8 Timely and professionally handle field service calls and issues arising from the field service visits
9 Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
10 Maintaining tools and test equipment and ensuring they are properly calibrated
11 Timely complete and submit all required paperwork
- Experience1 - 3 Years
- No. of Openings02
- EducationB.E
- RoleTechnical Service Engineer
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- GenderMale
- Job CountryIndia
- Job TypeWork from Office