Job Description-
profile: Technical Sales Associate (PPC Campaign)
job Description-
1)ability to Understand/ Diagnose the Customer's Technical Problem and Action Accordingly.
2)responsible for Individual Sales Revenue Targets (predetermined By the Business).
3)handling Irate/demanding Customers - Where Necessary, in a Tactical Manner.
4)achieve Call Quality Requirements as Outlined Via Call Monitoring Guidelines.
5)emphasizing Keywords, Handling Objections and Using Product/service Benefits to Respond to Customer's Queries.
required Candidate Profile-
1)should have Sound Knowledge of the Latest/upcoming Products/processes & Services.
2)should have Excellent English Communication Skills.
3)open to Work in 24x7 / Rotational Shifts.
4)minimum 6 Months of Relevant Experience in An International Voice Based Process.
5)experience in Inbound Technical Sales.
6)must have Handled Email Calls in the Inbound Technical Sales Process.
7/bachelor's Degree/3 Years Diploma/12th Passed Out in 2011 or Prior/graduation Drop Out.
8)engineering Fresher Graduates, Who Want to Make Their Career in the International Process Can also Apply.
roleassociate/senior Associate -(technical)
industry Typeit-software, Software Services
functional Areaites, Bpo, Kpo, Lpo, Customer Service, Operations
employment Typefull Time, Permanent
role Categoryvoice
education
ug: Any Graduate in Any Specialization
pg: Any Postgraduate in Any Specialization
doctorate: Doctorate Not Required