Urgent Opening For Technical Project Coordinator

Pana Corp Software Solutions

Job Description 4: Customer Relationship Officer

Key Responsibilities:

Build and maintain strong relationships with both existing customers and prospective leads by making regular calls.

Resolve customer queries and complaints, ensuring high-quality service delivery.

Maintain up-to-date records of customer interactions and transactions.

Manage customer orders, ensuring accurate data entry and processing.

Offer product recommendations and solutions based on customer feedback and needs.

Regularly check and manage incoming emails, providing updates on current activities.

Skills Required:

Exceptional communication skills, both written and verbal.

Ability to effectively manage customer relationships and address concerns.

Knowledge of CRM tools for database management.

Proficient in using email systems and online platforms for daily updates.

• Experience

  3 - 7 Years

• No. of Openings

  1

• Education

  B.E

• Role

  Technical Project Coordinator

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  32/B chrystal plaza ,duthie school road, wcc junction,nagercoil