Job Description:
1. Must have 2-5 years of experience in taking calls for Kindle, Alexa, Routers, and other related Peripherals and issues.
2. Need to handle US Technical Support calls.
3. Providing Technical Service’s & Sell Warranty Plans.
Required Candidate Profile:
1. Strong understanding of basic e-mail, and must be able to troubleshoot and resolve the issues related to computers, devices, and routers.
2. Strong Technical and analytical skills.
3. Must be confident in pitching about the service plans for the customers.
4. Solid experience in problem analysis and resolution of software problems.
5. Must be fluent in English.
6. Must be comfortable in Nightshift.
Perks and Benefits:
1. Handsome salary
2. Rotational week off (According to your priority)
3. Work with MNC
4. High Prospect of growth.
5. Providing Food.
6. Transportation expenses are provided.
7. Joining Bonus.
8. Yearly Bonus.
Salary: Negotiable/ Hike on the current CTC/ No Bar
Address:
Creative Peppers
2nd Floor, Netsmartz House, Chandigarh IT Park.
Please go through our website:
Experience
3 - 6 Years
No. of Openings
2
Education
Diploma, Post Graduate Diploma, Secondary School
Role
Technical Expert
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office