Technical Engineer / Technical Resolver

  • icon job experience 0 - 3 Years
  • icon job opening 10 Openings
  • icon salary Not Disclosed
  • icon job location Chandigarh
  • Face-to-Face interview Face-to-Face interview

Job Description

Taking inbound calls with computer issues and resolving customer issues.

Troubleshoot regarding any technical queries to US & Canada Clients.

Should have knowledge of WINXP, WIN7, WIN8 & windows 10.

Able to take Desktop Remote Access from the client.

Troubleshoot issues related to software, printer, email, Router & Extender configure.

Skills & Competencies

Operating Systems Windows 8, Windows 10

Applications MS-office, Desktop and Server related applications

Infrastructure Good Experience on Support of Desktop Environment is mandatory; Basic Concept and understanding of Networks; Knowledge on Network Printers, Wireless, Mailing Solution is must.

Should have experience in Domain Environment

Knowledge

Must have sufficient knowledge of Basic Network Components

Must have working knowledge & exposure of customer handling

Knowledge of Server operating systems and its functioning.

Should have mindset and attitude to serve and support customers and be a great team spirit
  • Experience

    0 - 3 Years

  • No. of Openings

    10

  • Education

    B.C.A, B.Sc, B.E

  • Role

    Technical Engineer

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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