Technical Engineer / Technical Resolver

TECHNOCUBE

Taking inbound calls with computer issues and resolving customer issues.

Troubleshoot regarding any technical queries to US & Canada Clients.

Should have knowledge of WINXP, WIN7, WIN8 & windows 10.

Able to take Desktop Remote Access from the client.

Troubleshoot issues related to software, printer, email, Router & Extender configure.

Skills & Competencies

Operating Systems – Windows 8, Windows 10

Applications – MS-office, Desktop and Server related applications

Infrastructure – Good Experience on Support of Desktop Environment is mandatory; Basic Concept and understanding of Networks; Knowledge on Network Printers, Wireless, Mailing Solution is must.

Should have experience in Domain Environment

Knowledge

Must have sufficient knowledge of Basic Network Components

Must have working knowledge & exposure of customer handling

Knowledge of Server operating systems and its functioning.

Should have mindset and attitude to serve and support customers and be a great team spirit

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  B.C.A, B.E, B.Sc

• Role

  Technical Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office