RESPONSIBILITIES :
Writing documents like help articles, SOPs, and other documents that explain complex technical
concepts in an easy-to-understand way.
Ability to identify credible sources, analyze data, and present the information in a clear and
concise manner.
Work with subject matter experts to gather information about the products or processes that
they are documenting.
Editing and revising documents that have already been written by other team members or
subject matter experts to ensure accuracy and consistency.
Work closely with other teams to gather information, review documentation, and ensure that
the documentation meets the needs of the audience.
Managing the entire documentation process, from planning and research to writing and
publishing.
Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.
Ensuring that technical support specialists have the necessary tools and resources to do their
jobs effectively.
Maintaining and reporting on key performance indicators (KPIs) related to support operations.
ELIGIBILITIES :
Very good verbal and written communication
Good knowledge of grammar and sentence formation
Engineering background shall be preferred
Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related
operations would be a plus point.
technical writer,
Manual writing,
technical author,
technical illustrator
Experience
1 - 4 Years
No. of Openings
1
Education
Diploma, Advanced/Higher Diploma, Professional Degree, B.C.A, B.Pharma, B.Sc, B.E, B.Tech, Any Bachelor Degree, Any Master Degree
Role
Technical Content Writer
Industry Type
Editors / Journalism / Content
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office