Tech Support Executive

Free Work India

Position

Tech support

Responsibilities and Duties:-

Knowledge on Internet troubleshooting.

Need to Handle Inbound/outbound US Technical Sales/ support Calls.

Attending Inbound/outbound calls relating to Computer, Printers, Router, Email Antivirus, pop up calls, ppc calls.

Fresher with Excellent English Communication.

Skills required

English Communication, Fresher, BPO, sales, night shift

Experience in International BPO for Tech Support (Sales)

Should be Comfortable with Night Shift.

Fluent in English.

Fresher with excellent communication are most preferable.

Benefits.

Roles & responsibility

Working with customers/employees to identify computer problems and advising on the solution Logging and keeping records of customer/employee queries Analyzing call logs so you can spot common trends and underlying problems Updating self-help documents so customers/employees can try to fix problems themselves Working with field engineers to visit customers/employees if the problem is more serious Testing and fixing faulty equipment

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Professional Degree, Any Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, MD/Medicine Doctor, Post Graduate Diploma

• Role

  Tech Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office