Opening For SR. Tech Support Engineer

Hunarstreet Technologies

JD – Sr. Tech Support Engineer

A Sr. Tech Support Engineer is responsible for managing and maintaining IT infrastructure, including Linux-based services and systems.

Responsibilities:

• Install, configure, and maintain servers, network equipment, and software applications, including Linux systems.

• Monitor system performance and take corrective actions as needed, including reviewing Linux-specific logs and metrics.

• Perform routine maintenance and upgrades to hardware and software on both Windows and Linux platforms.

• Develop and implement backup and disaster recovery procedures for Windows, Linux systems, and associated services.

• Troubleshoot and resolve technical issues related to systems, networks, and Linux-based services (., Apache, Nginx, Samba).

• Document system configurations, procedures, and policies, including Linux server configurations.

• Manage network firewalls and handle network-related troubleshooting.

• Manage backups and perform restorations, including Linux environment backups using tools like Rsync or Bacula.

• Troubleshoot issues related to antivirus software and ensure endpoint security on all systems, including Linux machines.

• Oversee asset management of systems and software across platforms.

• Monitor system performance, conduct event log reviews, and troubleshoot using Linux system tools like journalctl and dmesg.

• Configure and manage Linux services such as:

o Web Servers: Apache, Nginx.

o Database Servers: MySQL, PostgreSQL.

o Time Synchronization: NTP, Chrony.

o File Sharing Services: Samba, NFS.

o Monitoring Services: Nagios, Zabbix.

Requirements and Skills:

• At least 4+ years of experience in a system administration role.

• Experience with Microsoft services like AD/DNS/DHCP/GPO.

• In-depth knowledge of Windows operating systems and Linux, including managing Linux distributions like Ubuntu, CentOS, or RHEL.

• Experience managing and troubleshooting Linux services and packages.

• Knowledge of cloud technologies such as AWS

• Experience

  4 - 10 Years

• No. of Openings

  3

• Education

  Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, M.C.A, M.Sc

• Role

  Tech Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office