Team Manager (reference Code: G1298)

CNG Risk Placement

Job Description

this Position Will Serve as a Key Member of the Insurance Team of Gallagher Service Center

report to the Service Delivery Manager (operations).

require An Individual Who Has a Previous and Demonstrated Ability of Success in A.) Proven People Management Skills B.) Service Delivery

the Team Lead Will Be Responsible for Understanding Operational Requirements, Researching Best Practices, Assist with the Design and Implementation of New Processes and Tools.

require the Ability to Cultivate a Team Environment that Provides Exceptional Customer Service and Ensuring all Staff Members Perform At a Consistently High Level.

require the Ability to Motivate, Instill Accountability and Achieve Results.

require Monitoring the Effectiveness of a Team of Process Associates.

require the Ability to Prepare Mis Reports and Do Various Analyses to Understand Improvement Opportunities.

require the Ability to Interact with Customers and Manage Their Queries.

require Providing Day-to-day Coordination On the Activities of the Team.

require Attending and Responding to Written/electronic Correspondence.

require to Do Performance Reviews of the Team Members At Regular Intervals.

• Experience

  5 - 9 Years

• No. of Openings

  20

• Education

  Professional Degree, Any Bachelor Degree, MD/Medicine Doctor, M.B.A/PGDM

• Role

  Team Manager

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office