Opening For Team Leader Operations

Skywings Advisors Private Limited

1 - 7 Years
5 Openings
Not Disclosed
Kochi/Cochin
+2 Mumbai, Chennai
Online interview

Key Skills

Leadership Skills Team Leader Voice Process Customer Relationship

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Job Description

Candidates should have an experience into following:

- Should have worked on international voice and blended process

- impact the business: BY driving results aligned with stated goals for performance metrics, telephony, metrics, utilization, productivity , attendance and attrition. manage administrative responsibilities: such as attendance tracking , queue administration and corrective delivery.

-Influence the lives of others: Develop , train and manage team members .

- Strengthen relationships: Establish and maintain communication with clients and/ or teams members , understand needs , resolves issues, and meet expectations

-Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.

-Impact the bottom line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and /or keen observations .

Work mode- 5days working and 2 days rotational off

work timings - US shifts

Experience
1 - 7 Years
No. of Openings
5
Education
Diploma, Higher Secondary, Professional Degree
Role
Team Leader Operations
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Skywings Advisors Private Limited

Skywings Advisors Private Limited is one of the leading companies based in New Delhi, Delhi operating in placement and recruitment industry. We are offering specialized services in all recruitment disciplines including Legal, Finance, IT, Sales & Marketing, Commercial, Health Care, automobile, Training & Education, Industrial & Warehouse & Construction, IT/Software, E-Commerce & Internet .rnrnWe strive to achieve the same level of understanding you have about your business. To Assuredjob.com that's paramount. But we also bring with us prodigious knowledge of recruitment practice and up to date assessment methods.