Opening For Team Leader

  • icon job experience 1 - 6 Years
  • icon job opening 10 Openings
  • icon salary 2.3-5.0 Lac/Yr
  • icon job location Navi Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Handling Daily Operations, Aht

call Center Team Leaders are Hands-on Leaders. They Make Sure Correct Procedures are Followed and Routinely Give Directions to Their Staff On What to Do and How to Improve. When An Employee Needs Help Dealing with Customer Concerns,

motivating

responding to Customer Concerns Can Be Challenging or Monotonous At Times. Call Center Team Leaders Encourage Their Charges to Take Their Positions Seriously and Work Hard to Build a Loyal Customer Base.

hiring and Training Staff

call Center Team Leaders May Be Responsible for Recruiting, Interviewing, and Hiring Candidates. They Then Get These New Team Members Up to Speed On Duties and Expectations.

evaluating Performance

bpo Team Leaders Monitor How Both Their Group and Its Individual Employees are Performing. They Think of Ways to Increase Productivity and Customer r Observations May Be Documented in Written Reports Submitted to Higher Management.

seeking Feedback

good Leaders Know that Those in the Trenches Often have Interesting Ideas and Perspectives. Call Center Team Leaders Ask Their Staff for Input On How to Increase Productivity and Better Serve Clients.
  • Experience

    1 - 6 Years

  • No. of Openings

    10

  • Education

    Higher Secondary, Any Bachelor Degree, MD/Medicine Doctor

  • Role

    Team Leader

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Brocus IT Solutions pvt ltd

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