Team Leader
Riemen Solution Private Limited

  • icon job experience 1 - 4 Years
  • icon job opening 10 Openings
  • icon salary 2.3 - 3.0 Lac/Yr
  • icon job location Jaipur
  • Face-to-Face interview Face-to-Face interview
Key Skills

Team Management Team Handling Team Leading Floor Management Process Training Team Coordination Client Management Customer Service Team Handling Report Anlaysis

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Job Description

Graduate with minimum 2-5 years’ experience in inbound voice process in BPO

domain of which 1-2 years should be in a customer service team handling

capacity.

➢ Good communication skills in English and Hindi.

➢ Excellent interpersonal skills, coordination skills, team management skill

➢ Good knowledge about the product and working of business and standards

➢ Responsible for meeting performance targets by coaching and managing teams

➢ Person must make efforts to ensure that all members adhere to SLAs.

➢ Manage the team and control the Shrinkage / attrition rates.

➢ Data management and analysis

➢ Basic computer skills- Ms Word, Excel, PowerPoint.

➢ Self-driven

  • Experience

    1 - 4 Years

  • No. of Openings

    10

  • Education

    B.A, B.Arch, B.B.A, B.C.A, B.Com, Any Bachelor Degree

  • Role

    Team Leader

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Riemen Solution Private Limited

We are hiring freshers & Experienced Candidates for Customer services BPO Process.
9 Hours Job with Good Official Culture & best atmosphere.
Training will be paid with stipend Amount.
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