Team Leader

Ntech it solutions

Need to handle own team of 15 Tele-callers.

 Manage day-to-day activities of the team & their performance

 Monitoring calls and guide Tele-callers to achieve and improve on the performance & Delegating tasks to team members.

 Set Goals and handle Tele-caller by coaching on sound sales practices, role plays, OJT and provide regular feedback to Tele-

callers.

 Empowering team members with skills to improve their confidence, product knowledge, and communication skills.

 Ensures staff meets daily Sales Targets.

 Preparing Roster, Shrinkage and Attrition calculation, Agent report etc.

 Motivating the team to achieve Team & Organizational goals.

 Developing and implementing a timeline to achieve targets.

 Conducting /facilitating training for team members to maximize their potential.

 Conducting weekly performance reviews.

 Creating a pleasant working environment that inspires the team.

• Experience

  7 - 11 Years

• No. of Openings

  20

• Education

  Any Bachelor Degree

• Role

  Sales Team Leader

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office