Team Leader

Smart Lion Private Limited

RESPONSIBILITIES:

 Learn the process being expected by the client

 Charge Posting to be completed on time, nothing should go pending

 Respond client emails as well as chat with the clients

 Understand and note down the updates received by the clients and maintain a data

sheet for the same, also explain the same to the team

 Manage Team’s Knowledge Base

 Create and maintain Standard Operating Process (SOP) Manuals

 Document and disseminate solutions at weekly team meetings

 Audit the work delivered by team

QUALIFICATIONS:

 Billing expertise, thorough familiarity with US Health Service Industry

 Must know how to resolve clearing house rejections as well as denials

• Experience

  4 - 10 Years

• No. of Openings

  10

• Education

  Any Bachelor Degree

• Role

  Team Leader

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office