Meeting with sales managers to discuss telesales strategies.
-Training junior telesales staff.
-Writing sales scripts and customer answer sheets.
-Implementing sales strategies.
-Managing the telesales team and assisting junior staff.
-Monitoring the performance of the sales team.
-Setting weekly and monthly sales targets.
-Maintaining customer relationships.
-Compiling and presenting sales reports.
A tele sales lead is an employee in the marketplace whose duties include coordinating the efforts of other members of the tele sales team, providing assistance to management, and ensuring tele sales goals are met. Tele Sales leader positions are typically temporary and used by businesses to gauge an employee's managerial aptitude.
We need a dedicated tele sales lead to oversee the activities of our tele sales teams, make sure that our tele sales goals are accomplished, and provide assistance to the management. The tele sales lead is responsible for a wide range of activities, including but not limited to making tele sales, managing employees, and keeping track of stock.
As a tele sales lead, you need to have good customer service skills in addition to excellent sales and leadership abilities. You also need to be familiar with everything the shop sells and offers.