Team Leader Customer Care (Full Time)

  • icon job experience 2 - 4 Years
  • icon job opening 5 Openings
  • icon salary 3.5-5.5 Lac/Yr
  • icon job location Ghansoli Navi Mumbai
  • icon job posting Posted 8 days ago
  • Face-to-Face interview Face-to-Face interview

Job Description

**Be a Part of Our Success Story!**

**Position: Team Leader (Customer Service Voice Process)**

Are you a seasoned professional with a passion for leadership? Look no further! We're seeking an experienced Team Leader to guide our talented team toward excellence.

**Requirements:**

- Graduates with a strong track record

- Minimum 2+ years' on-paper experience as a Team Leader (overall 5+ years' experience)

- Background in customer service voice processes

- Excellent communication and interpersonal skills

- Self-driven, enthusiastic, and results-oriented

- Proficient in team management, KRAs, attrition, and shrinkage management

- Skilled in providing feedback and coaching

- A mentor who can empower individuals and achieve team objectives

**Compensation:**

- Up to 20% increment on your current CTC (up to LPA, depending on interview rounds)

- Note: Increment percentage may vary for immediate joiners (case-by-case basis)

Join us on this exciting journey! Apply now and lead with impact.

#LeadershipOpportunity #TeamLeader #CareerGrowth
  • Experience2 - 4 Years
  • No. of Openings5
  • EducationB.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.E, Any Bachelor Degree, M.A, M.Com
  • RoleTeam Leader Customer Support
  • Industry TypeCall Centre / BPO / KPO / ITES / LPO
  • Gender[ Male / Female ]
  • Job CountryIndia
  • Job TypeWork from Office
  • Face interview locationGhansoli Navi Mumbai

About Secure Vision Global

Welcome to Secure Vision Global- your long-term partner, working closely with you to achieve your HR goals and drive your business success. At Secure Vision Global, we help you find the perfect talent for your company, create a seamless onboarding experience, boost employee engagement, and upgrade your workforce.

We provide customized HR solutions for every industry. We understand your unique needs and challenges and tailor our services to deliver exceptional results. Our methods are evidence-based and research-driven, ensuring measurable outcomes. We take pride in our team of HR consultants who are highly qualified and lead HR programs & projects, conduct thorough research to identify issues and provide the best advice and recommendations to resolve various HR challenges. Our professionals specialize in preparing strategic plans to address HR matters in organizations. They assist in recruiting the right talents, training, and implementing HR technology efficiently.

Our Vision:

Our vision is to create a place where HR is seamlessly incorporated into business strategy, powering organizational success and allowing individuals to achieve their maximum potential.

Our Mission:

Our mission is to be the HR partner for organizations of all sizes, providing the best solutions that optimize every aspect of their workforce management, delivering optimum results and outstripping expectations.

Why Choose Us?

  • Our visionary approach anticipates your future needs and helps you stay ahead of the curve.
  • We help reduce time and costs related to talent acquisition and onboarding.
  • We help you develop a future-proof workforce with the required knowledge and skills.
  • With us, you will gain peace of mind as your HR processes are in the hands of experts.
Read More...
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