Ensure achievement of the Top line Business Targets by sourcing business through channel teams (ASL, DSA), building and nurturing relationships with the bank branches and by cross-selling other products
Conduct sales promotion activities through DSA and Sales Executives in open market and improve relationships through expos and events, various activities etc.
Responsible for launching new products in market
Ensure key customer satisfaction through customer service of the highest quality
Handle all end to end activities related to the product . from Login to Disbursement
Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows
Responsible for acquisition of channel partners for sourcing products - Connectors, DSAs etc.
Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients
Prevent/ minimize the fraudulent/risky proposals entry into the system
Provide timely feedback to central team for improvements in product features and processes
Conduct training for Relationship Officers and Direct Selling Agents (DSA) on selling/product
Create a performance oriented environment through effective team management, leading to high employee motivation and productivity