Team Lead Operations (Female Candidates only)

Vidal Health Insurance

2 - 5 Years
1 Openings
3.3-4.8 Lac/Yr
Gurgaon
Posted 57 days ago
Face-to-Face interview

Key Skills

Client Servicing

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Job Description

Job description

Vidal Health TPA is hiring for Team Lead-CRM for Gurgaon Location

Work from Office only

Job Description:

This is for CRM executives /TLs Job Description

1. Attending queries, Providing Customer Support and service via E-Mail (90%) and calls (10%).

2. Coordinating with internal teams and departments.

3. Reporting to heads and other internal teams.

4. Excellent communication and logical thinking is the priority.

5. Dealing with patients health care related documents.

6. Entering accurate information into the application defined by the organization.

7. Inform providers as needed and file completed precertification requests as per procedures.

8. Maintaining daily excel, maintenance for the cases received and processed

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Job Type: Full-time

Experience2 - 5 Years
No. of Openings1
EducationB.C.A, B.B.A, B.Com, B.Sc, BVSC, Any Bachelor Degree
RoleTeam Lead Operations
Industry TypeInsurance / Claims
GenderFemale
Job CountryIndia
Job TypeWork from Office

About Vidal Health Insurance

Vidal Health is Indias top health services management company and amongst the largest third-party administrators worldwide. We operate at a large scale presence in India (800 locations) with over 35 million members, and 10000 empanelled service providers which include hospitals, diagnostics labs, and clinicians. We process over 1.0 million claims and 800,000 pre-authorisation requests annually.

We now operate internationally with rapidly growing businesses in the Middle East and Africa. Thanks to a worldwide network of service providers, we facilitate domestic and international medical value travel spanning the globe.