Tamil Telecaller

Hungry Brain

1 - 6 Years
1 Openings
2.0-2.8 Lac/Yr
Mumbai
Posted 48 days ago
Face-to-Face interview

Key Skills

Communication Advisor Customer Support Voice Process

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Job Description

Job Title: Customer Support Executive

Company: Hungry Brain

Experience: 1+ year

About Us:

Hungry Brain is a leader in early brain development programs, dedicated to helping parents with sensory stimulation and brain development for newborns, infants, toddlers, and preschoolers. Our mission is to enhance the intellectual abilities of future generations. We are one of the most prominent organizations in this field, experiencing rapid growth and offering significant advancement opportunities for the right candidate.

Position Overview:

We are seeking a Parent Support Executive responsible for supporting parents. The ideal candidate will play a key role in building relationships with parents, explaining our products, addressing their queries, and ensuring positive outcomes for their children. Also upselling our products & programs to existing Parents.

Key Responsibilities:

1. Communicate product features and benefits to parents, addressing concerns and questions.

2. Ensure children respond positively to our products.

3. Build sustainable relationships and trust with customer accounts through open and interactive communication.

4. Provide accurate, valid, and complete information using the appropriate methods.

5. Maintain records of customer interactions and process customer accounts.

6. Ability to multi-task, prioritizes tasks, and manage time effectively to meet customer needs and organizational goals.

Requirements:

Graduation degree/HSC

Excellent communication and listening skills are essential.

Ability to build rapport with parents and maintain a positive and supportive relationship.

Ability to speak Tamil

Experience1 - 6 Years
No. of Openings1
EducationHigher Secondary
RoleTamil Telecaller
Industry TypeEducation / Teaching / Training / Colleges /Institutes / Universities
Gender[ Male / Female ]
Job CountryIndia
Job TypeWork from Office
Face interview locationHUNGRY BRAIN, Mind wealth, Ajugia Compound, 3rd Mamletdarwadi, opp. Kadiawadi Hall, Malad west, Lan

About Hungry Brain

Our Journey

2003

Our Journey begins from 9th Dec. 2003 with toy and books Library from our founder's residence at Kandivali west.

2005

Expertise on child's psychology resulted in the increase of demand of the library and on 6th Feb 2005 we opened the library in Malad west as Toyland library. While meeting hundreds of parents and understanding their upbringing patterns and challenges, our founder saw a drastic difference in the children who were exposed to books and reading in early days as compared to those who were not. Going into the depth, she found that the awareness among parents on the methods to inculcate reading habits in children was very less. Due to the lack of knowledge even though parents wanted their children to read books couldn't make any difference. Rather they were frustrated with failures and many had given up.