This is a full-time on-site role as a System Engineer in Mumbai. The Systems Engineer plays a crucial role in ensuring the organization's IT infrastructure operates smoothly, securely, and efficiently. This position involves managing and maintaining servers, networks, and related systems both on-premises and in the cloud. Key responsibilities include installing, configuring, and updating server software, managing operating systems, Microsoft Entra ID, Microsoft 365, and network hardware like switches, routers, and firewalls.
Critical experience:
Minimum of 5 years of advanced and specialised experience in the related field with the following experience:
System and Services best practices.
IT systems and server administration.
Microsoft Azure and related technology.
Microsoft 365.
Server Operating systems (Windows and Linux).
Server and system administration, including advanced Windows and Linux basics.
Experience with virtualization and cloud computing.
Minimum Education:
Degree or relevant diploma in information technology
Jira Service Management and related certification.
Certification in server and system administration, such as Microsoft Certified Solutions Expert (MCSE), Microsoft Azure related certifications.
Technical competencies/ Professional expertise:
SERVER MANAGEMENT & SUPPORT
NETWORK MANAGEMENT & SUPPORT
CLOUD/SAAS MANAGEMENT & SUPPORT
CYBER SECURITYSERVICE MANAGEMENT
a) Responsible to maintain, log, update, track and resolve Service Requests, Incidents, Tasks and Change Controls