Support Engineer,Ebs CRM Technical Developer

Rimini Street

Experience

• 5 years relevant EBS experience in a high-volume ticket-based environment (AMS)

• The ideal candidate will be fluent (speaking / reading / writing) in English and have at least 3 years “hands on” system support experience.

• 3 to 5 years direct support of EBS CRM applications

• Excellent client communication skills

• Analytical, logical problem resolution skills

• EBS certification(s) preferred

• Knowledge EBS: architecture

• Expertise with multiple clients including CEMLI and administration of the application a plus.

• Knowledge of maintenance/patching mechanics and EBS architecture.

• Demonstrable history solving complex problems across multiple modules.

• Experience in creating, maintaining and updating customer documentation

• Deep understanding of ITIL processes

• Must be familiar with and have experience in working with customer Change Management

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office