Support Engineer,Ebs CRM Technical Developer

Rimini Street

Experience

5 years relevant EBS experience in a high-volume ticket-based environment (AMS)

The ideal candidate will be fluent (speaking / reading / writing) in English and have at least 3 years hands on system support experience.

3 to 5 years direct support of EBS CRM applications

Excellent client communication skills

Analytical, logical problem resolution skills

EBS certification(s) preferred

Knowledge EBS: architecture

Expertise with multiple clients including CEMLI and administration of the application a plus.

Knowledge of maintenance/patching mechanics and EBS architecture.

Demonstrable history solving complex problems across multiple modules.

Experience in creating, maintaining and updating customer documentation

Deep understanding of ITIL processes

Must be familiar with and have experience in working with customer Change Management

• Experience

  3 - 5 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office