Urgent Opening For Support Engineer-Field

  • icon job experience 1 - 2 Years
  • icon job opening 5 Openings
  • icon salary 2.0-3.0 Lac/Yr
  • icon job location Pune
  • Face-to-Face interview Face-to-Face interview
Key Skills

Computer Hardware Desktop Support Hardware Engineer Replacement Of The Laptop Parts

Job Description

• Zero escalation from Customer.

• Minimum 4 calls to be attended per day.

• Zero damage of parts.

• 100% collection of replaced parts.

• 100% Certification complied to related product.

• Daily MIS updation on related ERP as required according to job profile.

Requirements

• Knowledge of Voice, Video, Desktop & Laptop Installation.

• Well versed with Windows XP, Windows 7, Antivirus, basic Networking, Wireless technology and email clients like MS-Outlook troubleshooting.

• Ability to handle computer hardware and software issues independently.

• Knowledge of remote and network tools like RDP, Net Meeting, Web-ex, VPN, etc

• Proven work experience as a technical support engineer.

• Ability to troubleshoot complex hardware and software issues.

• Good time management skills.
  • Experience

    1 - 2 Years

  • No. of Openings

    5

  • Education

    Diploma, Higher Secondary

  • Role

    Support Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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