Urgent Opening For Support Engineer-Field

Techigent Tecchnologies Pvt. Ltd.

Zero escalation from Customer.

Minimum 4 calls to be attended per day.

Zero damage of parts.

100% collection of replaced parts.

100% Certification complied to related product.

Daily MIS updation on related ERP as required according to job profile.

Requirements

Knowledge of Voice, Video, Desktop & Laptop Installation.

Well versed with Windows XP, Windows 7, Antivirus, basic Networking, Wireless technology and email clients like MS-Outlook troubleshooting.

Ability to handle computer hardware and software issues independently.

Knowledge of remote and network tools like RDP, Net Meeting, Web-ex, VPN, etc

Proven work experience as a technical support engineer.

Ability to troubleshoot complex hardware and software issues.

Good time management skills.

• Experience

  1 - 2 Years

• No. of Openings

  5

• Education

  Higher Secondary, Diploma

• Role

  Support Engineer

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office