Support Engineer

8Dots

We are looking for an enthusiastic IT Support Engineer with 1-2 years of experience, but freshers with the right skills are welcome to apply. The candidate will be responsible for providing technical support and ensuring smooth IT operations.

Key Responsibilities:

 Troubleshoot and resolve hardware, software, and network issues.

 Monitor system performance and resolve any connectivity issues.

 Assist in installing and configuring computer systems and applications.

 Provide remote or on-site technical support to clients.

 Document issues and follow up with customers for problem resolution.

 Collaborate with other IT teams for more complex issues.

Requirements:

 Basic knowledge of IT systems, networking, and hardware troubleshooting.

 Strong problem-solving skills and attention to detail.

 Ability to communicate effectively in English, both written and verbal.

 Willingness to work during UK hours (05:00 PM to 3:00 AM).

 Ability to work independently and as part of a team.

Preferred Qualifications:

 1-2 years of experience in an IT support or similar role (Freshers with relevant skills are welcome).

 Knowledge of remote troubleshooting tools and techniques.

 Familiarity with IT ticketing systems and ITIL practices is a plus.

Benefits:

 Competitive salary based on experience.

 Opportunity to work with a diverse team.

 Exposure to international clients.

 Career growth and learning opportunities.

How to Apply:

Interested candidates can send their resumes to or contact us at +.

Join us and become part of a dynamic and growing IT team!

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  B.E, B.Tech, Higher Secondary

• Role

  Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office